Keynote Presentation: The Epicenter: Generative AI Projected Area’s of Maximum Impact of CSP’s

For telecom companies, digital transformation is not just a buzzword but a necessity to meet consumer demands for seamless and integrated experiences. Implementing user-friendly apps, self-service portals, and digital-first customer service channels can significantly improve customer satisfaction. Automation and AI can also play a role in streamlining operations and offering instant customer service solutions. Done right, digital transformation can be a game-changer, increasing both customer loyalty and revenue streams.